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Read These Terms Before You Open an Account

Every account on 13x777 operates under these terms and conditions — they cover how you register, how your wallet transactions are processed through JazzCash, Easypaisa, and Raast, and what governs your access where local law permits.

Account eligibility rulesJazzCash, Easypaisa, Raast wallet termsWithdrawal and verification conditionsAccount suspension policyGoverning jurisdiction
13x777 Read These Terms Before You Open an Account
HOW WE ENFORCE TERMS

Account Security, Data Handling and Your Rights

We apply these terms consistently across all accounts in supported regions. Account security is enforced through OTP verification at login and at the point of any withdrawal request — your registered JazzCash or Easypaisa number is the reference for that OTP. If you believe a term has been applied incorrectly to your account, you have the right to raise a formal dispute through our support email, and we commit to a written response.

Data Retention

We keep account records and transaction logs for the period required under applicable rules. You may request a summary of your account data by contacting support — we process these requests in writing.

Account Security

Your account password and OTP are never stored in recoverable form. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support.

Cookie and Session Policy

We use session cookies to keep your account authenticated while you're active in the lobby. Functional cookies cannot be disabled; preference cookies can be managed from your browser settings.

Requesting Term Changes

You cannot negotiate individual term changes, but you can close your account at any time. Pending withdrawals processed through Raast or Easypaisa are completed before the account is deactivated.

TERMS CONTACT PATHS

Reach Us When a Term Needs Clarification

If any part of these terms is unclear — whether it concerns your wallet limits, account verification, or access eligibility in your region — our support team is the right first stop. We handle terms-related queries through three channels, and you can choose whichever fits how you're reaching out.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Terms queries, wallet holds, and verification questions are handled here with full account context visible to the agent.

Email Support

Send a detailed query to our support email if your question involves documentation, identity verification for JazzCash or Raast, or a formal dispute about how a term was applied.

Account Help Centre

The Help Centre inside your account holds written answers to the most common terms questions — account limits, withdrawal conditions, and what triggers a manual review of your Easypaisa transaction.

Common Questions About These Terms

Below are the questions we receive most often about how these terms work in practice — covering account eligibility, wallet rules, and what happens when a term is disputed.

Account access depends on whether local law in your region permits it. We do not open accounts in restricted regions, and attempting to bypass this using a VPN violates these terms.

A mismatch between your JazzCash wallet name and your registered account name will trigger a manual review. Your deposit may be held until identity is confirmed through our verification process.

No. These terms require that all deposits come from a wallet or bank account registered in your own name. Third-party Easypaisa or Raast transfers are not permitted and may result in suspension.

We notify you via the email address on your account when a material update is made. Continued use of your account after the update date constitutes acceptance of the revised terms.

You can raise a formal dispute through our support email. Include your account reference and the specific term in question. We provide a written response to every formal dispute we receive.

No. We retain transaction and identity records for the period required by applicable rules even after an account is closed. You can request a summary of your retained data from support.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.